Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
トレテル
  1. トレテル
  2. トレテル ヘルプセンター

企業アカウント開設・変更依頼はこちら

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"0bd5bec5361ba9daac826c2c63b331012c87e703_lout","branding":{"id":"35","key":"ics","name":"トレテル ヘルプセンター","portalBaseUrl":"/servicedesk/customer/portal/35"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f038b37d-98bf-4d15-806b-a0793c7ede63/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA3MjI3ZC0zNWY3LTRhYzYtODJiMi0yMTdlNTEyYTliOWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYwMzhiMzdkLTk4YmYtNGQxNS04MDZiLWEwNzkzYzdlZGU2MyI6WyJyZWFkIl19LCJleHAiOjE3Njg0NjI3NTMsIm5iZiI6MTc2ODQ2MjE1M30.5WrzrBzqCromvq9jFgKKQfUNbhB4A32Ob1rL4OYufWI&client=6807227d-35f7-4ac6-82b2-217e512a9b9a&mode=fit","logoId":"f038b37d-98bf-4d15-806b-a0793c7ede63","isLogoAvailable":true,"helpCenterTitle":"こんにちは、なにかお困りですか?","sharedPortalName":"トレテル","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"こんにちは、なにかお困りですか?","sharedPortalName":"トレテル","localeDisplayName":"English (United States)"},"ja-JP":{"helpCenterTitle":"こんにちは、なにかお困りですか?","sharedPortalName":"トレテル","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#78a1d2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA3MjI3ZC0zNWY3LTRhYzYtODJiMi0yMTdlNTEyYTliOWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3Njg0NjI3NTMsIm5iZiI6MTc2ODQ2MjE1M30.kjcFdO3Gt5-bpNBbQmXeRA-8Myb7jjWLtXKKJ58WD0s&client=6807227d-35f7-4ac6-82b2-217e512a9b9a&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#0e43e3","hasTopBarBeenSplit":true},"portal":{"id":"35","key":"ics","projectId":10141,"serviceDeskId":35,"name":"トレテル ヘルプセンター","description":"","portalBaseUrl":"/servicedesk/customer/portal/35","reqTypes":[{"id":"67","name":"システム問い合わせ総合窓口","descriptionHtml":"<p>記入例:<br> ・ヘルプサイトで説明されている操作方法でも不明点があるので教えて欲しい。具体的には、、、<br> ・エラー画面が出て先に進めない<br> など</p>","callToAction":"システム問い合わせ総合窓口","introHtml":"<p>トレテルのシステムに関する問い合わせはこちらからお願いします。</p>","icon":10714,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10714","groups":[35],"key":""},{"id":"70","name":"ユーザアカウントの追加依頼はこちら","descriptionHtml":"","callToAction":"ユーザアカウントの追加依頼はこちら","introHtml":"<p>ユーザアカウントの追加を依頼する場合はこちらから必要事項の記入をお願いします。</p>","icon":10511,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[35],"key":""},{"id":"69","name":"企業アカウント開設・変更依頼はこちら","descriptionHtml":"","callToAction":"企業アカウント開設・変更依頼はこちら","introHtml":"<p>新規での会社アカウント開設、もしくは変更の依頼はこちらからお願いします。</p>","icon":10469,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[35],"key":""},{"id":"68","name":"補助金問い合わせ総合窓口","descriptionHtml":"<p>記入例:<br> ・特定の補助金について教えて欲しい。具体的な補助金名「XXXXXX」<br> ・具体的な補助金の申請支援を行なってほしい。<br> など</p>","callToAction":"補助金問い合わせ総合窓口","introHtml":"<p>補助金の問い合わせはこちらからお願いします。</p>","icon":10466,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[35],"key":""},{"id":"100","name":"資料送付希望はこちら","descriptionHtml":"","callToAction":"資料送付希望はこちら","introHtml":"<p>トレテルに関しての概要資料をご希望の場合はこちらから必要情報を記入してください。</p>","icon":10468,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[35],"key":""},{"id":"46","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":35,"name":"問い合わせ関連"}],"orderMapping":{"67":[67],"35":[100,70,69,68,67]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e33c201-6357-33c9-a956-d86b717f0d26","appLinkName":"","appLinkUrl":"","spaceKey":"ICS","spaceName":"insight CS","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ICS","serviceDeskId":35,"kbLinkDomainURLs":["https://transtep.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":35,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ICS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA3MjI3ZC0zNWY3LTRhYzYtODJiMi0yMTdlNTEyYTliOWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg0NjMzNTMsIm5iZiI6MTc2ODQ2MjE1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.RZdgRaiIOYKg4S900qZCWBWsmc5ZoF-s7kDi1MxvX38","targetCollection":"upload-project-10141","endpointUrl":"https://api.media.atlassian.com","clientId":"6807227d-35f7-4ac6-82b2-217e512a9b9a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":69,"projectId":10141,"issueType":{"id":"10022","name":"New Feature"},"form":{"name":"企業アカウント開設・変更依頼はこちら","descriptionHtml":"","callToAction":"企業アカウント開設・変更依頼はこちら","intro":"<p>新規での会社アカウント開設、もしくは変更の依頼はこちらからお願いします。</p>","instructions":"","icon":10469,"iconUrl":"https://transtep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["【トレテル】企業アカウント開設・変更依頼"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/35/create/69","requestValidateBaseUrl":"/servicedesk/customer/portal/35/validate/69","calendarParams":{"firstDay":0,"date":"2026-01-15T16:29:13+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e33c201-6357-33c9-a956-d86b717f0d26","appLinkName":"","appLinkUrl":"","spaceKey":"ICS","spaceName":"insight CS","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ICS","serviceDeskId":35,"kbLinkDomainURLs":["https://transtep.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA3MjI3ZC0zNWY3LTRhYzYtODJiMi0yMTdlNTEyYTliOWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg0NjMzNTMsIm5iZiI6MTc2ODQ2MjE1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.RZdgRaiIOYKg4S900qZCWBWsmc5ZoF-s7kDi1MxvX38","targetCollection":"upload-project-10141","endpointUrl":"https://api.media.atlassian.com","clientId":"6807227d-35f7-4ac6-82b2-217e512a9b9a","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":722998577831724,"updated":"2025-09-01T00:24:31.386546570Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[69,100],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":722998577831724,"name":"会社情報記載","submit":{"lock":false,"pdf":false},"templateFormUuid":"38705501-3f70-4c66-9c14-101df06cd0a7"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"6e7e1916-f1a4-45b5-900f-88159e54bc9e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"82880e7d-391d-4998-a76b-bc31542d8e65"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"2ccccea2-654e-49b8-9d0d-890f9be9f53e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"0ed9b20a-8377-4068-ba34-9936a12891a1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"85885e5f-06bd-44d6-9298-9484686bee68"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"ffb297a8-8e1d-427b-be7f-b9b8f89efd73"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"e6ef982b-2739-44a3-b7c9-fc90db330f3f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"b25f2265-f5f4-4312-ad89-9d9caae39839"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"bbc444f6-95aa-41a6-b973-2c092b55955a"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"ts","label":"氏名","description":"お問い合わせされる方のお名前を記載ください。","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"ts","label":"資本金","description":"「万円」をつけて記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"15":{"type":"tu","label":"会社HP","description":"貴社のホームページURLを記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"da","label":"創立年月日","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"ts","label":"従業員数","description":"「名」をつけて記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"ts","label":"会社名","description":"株式会社含め正式名称で記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"no","label":"法人番号","description":"13桁の数字で記載ください。法人番号が不明な場合はこちらで検索してください(https://www.houjin-bangou.nta.go.jp/)","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"2":{"type":"tl","label":"本店所在地","description":"都道府県から住所の最後まで記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"cd","label":"業種","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"物流・運輸業","other":false},{"id":"2","label":"製造業","other":false},{"id":"3","label":"情報通信業","other":false},{"id":"4","label":"卸売・小売業","other":false},{"id":"5","label":"飲食業","other":false},{"id":"6","label":"建設・不動産業","other":false},{"id":"7","label":"サービス業","other":false},{"id":"8","label":"医療・福祉","other":false},{"id":"9","label":"農業・林業","other":false},{"id":"10","label":"漁業","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"38705501-3f70-4c66-9c14-101df06cd0a7"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":722998577831724,"updated":"2025-09-01T00:24:31.386546570Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[69,100],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":722998577831724,"name":"会社情報記載","submit":{"lock":false,"pdf":false},"templateFormUuid":"38705501-3f70-4c66-9c14-101df06cd0a7"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"6e7e1916-f1a4-45b5-900f-88159e54bc9e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"82880e7d-391d-4998-a76b-bc31542d8e65"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"2ccccea2-654e-49b8-9d0d-890f9be9f53e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"0ed9b20a-8377-4068-ba34-9936a12891a1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"85885e5f-06bd-44d6-9298-9484686bee68"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"ffb297a8-8e1d-427b-be7f-b9b8f89efd73"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"e6ef982b-2739-44a3-b7c9-fc90db330f3f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"b25f2265-f5f4-4312-ad89-9d9caae39839"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"bbc444f6-95aa-41a6-b973-2c092b55955a"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"ts","label":"氏名","description":"お問い合わせされる方のお名前を記載ください。","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"ts","label":"資本金","description":"「万円」をつけて記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"15":{"type":"tu","label":"会社HP","description":"貴社のホームページURLを記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"da","label":"創立年月日","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"ts","label":"従業員数","description":"「名」をつけて記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"ts","label":"会社名","description":"株式会社含め正式名称で記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"no","label":"法人番号","description":"13桁の数字で記載ください。法人番号が不明な場合はこちらで検索してください(https://www.houjin-bangou.nta.go.jp/)","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"2":{"type":"tl","label":"本店所在地","description":"都道府県から住所の最後まで記載してください。","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"cd","label":"業種","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"物流・運輸業","other":false},{"id":"2","label":"製造業","other":false},{"id":"3","label":"情報通信業","other":false},{"id":"4","label":"卸売・小売業","other":false},{"id":"5","label":"飲食業","other":false},{"id":"6","label":"建設・不動産業","other":false},{"id":"7","label":"サービス業","other":false},{"id":"8","label":"医療・福祉","other":false},{"id":"9","label":"農業・林業","other":false},{"id":"10","label":"漁業","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"38705501-3f70-4c66-9c14-101df06cd0a7"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=transtep","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0bd5bec5361ba9daac826c2c63b331012c87e703_lout","baseUrl":"https://transtep.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://transtep.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6807227d-35f7-4ac6-82b2-217e512a9b9a","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"37007276a5f04170b6b002a40e4e3d9c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://transtep.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}